SAP Knowledge Base Article - Public

2383124 - Learning: "Export training request" button missing in training planner

Symptom

  • "Export training request" button missing in Training Planner > My Organization
  • Training manager does not have the permission to export training request

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Go to User > Links > Training Planner > My Organization > Export training request button missing

Cause

User does not have the permission to export training request data

Resolution

  1. Go to System Admin > Security > Role Management > Search for user role that is associated with the training manager
  2. Ensure it is the Role assigned to User side and not the Admin User, you will not find the Workflow on the Admin User
  3. Edit role > add one or more from the list > add "Export Training Request Data" workflow

Keywords

Export training request, training planner, export training button , KBA , LOD-SF-LMS-TRA , LMS Training Planner , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions