2382917 - Error while creating curricula

SAP Knowledge Base Article - Public

2382917 - Error while creating curricula

Symptom

Getting "RPC Error" screen while creating curricula (or) accessing same curricula after it gets created.

Environment

SuccessFactors LMS

Learning Management System

Reproducing the Issue

1. Login to LMS Admin.

2. Once, logged in, navigate to Learning>>Curricula and click on "Add New" to create a new Curricula.

3. Create a curricula by providing the mandatory fields and when clicked on "Add", you get the below screen.

Communication Error.png

4. Now click on "Ok" in the above screen. Try searching with the same Curricula ID, you can see that the curricula is created, but when you try to access it from the results, you again get the same error.

Cause

The reason for this is, the fields in the "Related" tab for curricula(refer below picture), are missing.

 

Related Tab.png

Resolution

1. Navigate to LMS Admin>>System Admin>>Configuration>>Record Configuration.

2. Select "Curriculum" from the drop down and goto "Related Info" tab.

3. Add the fields from the "Available" section to the "Display" section and save the changes as mentioned below which will resolve the issue.

 

Record_Configuration.png

 

Keywords

Failure, FaultEvent, RPC Fault, Error while creating curricula , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508