SAP Knowledge Base Article - Public

2382849 - Add New Employee throws Wrapped Exception, Null Pointer Exception

Symptom

Add New Employee throws Wrapped Exception, Null Pointer Exception:

After filling up all the required and necessary fields in Add New Employee page,  clicked on Submit button to add a new employee in the system, below error message is generated:

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The following flag is enabled in Provisioning system (without required configuration) of the Instance.

Un-checked this flag to resolve the issue.

Flag name is "Enable Inactive Internal User Search Index Deletion(Contact SF Release team for deleting already existing internal inactive users search index )"

 

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Environment

Employee Central

SuccessFactors

Reproducing the Issue

After filling up all the required and necessary fields in Add New Employee page,  clicked on Submit button to add a new employee in the system, it throws Wrapped Exception, Null Pointer Exception.

Cause

The following flag is enabled in Provisioning system (without required configuration) of the Instance.

Flag name: "Enable Inactive Internal User Search Index Deletion(Contact SF Release team for deleting already existing internal inactive users search index )"

Resolution

Un-check the below flag in Provisioning System ( in Company Settings ) to resolve the issue.

Flag name: "Enable Inactive Internal User Search Index Deletion(Contact SF Release team for deleting already existing internal inactive users search index )"

-> Disabling this flag will not have impact in the Instance.

Keywords

Admin Tools - Admin Center Employee Central SuccessFactors , KBA , LOD-SF-EC-HIR , New Hire/Rehire Wizards , Problem

Product

SAP SuccessFactors HCM Core 1608