SAP Knowledge Base Article - Public

2382066 - Benefit is not showing in the Employee Benefit Screen

Symptom

Benefit is not showing in the Employee Benefit Screen when the enrollment type is set as Automatic.

Environment

Successfactors - Employee Central

Reproducing the Issue

1. Create a benefit with Enrollment Type as "Automatic"

2. Navigate to the employee's benefit screen

3. The benefit is not displayed

Resolution

This is expected behaviour.

If the enrollment type is set as Automatic, the benefit will not appear in the employee benefit screen.

The benefit will appear only when enrollment type is set as Manual.

Keywords

Benefit Global Benefit Enrollment Type , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors HCM Core 1608