SAP Knowledge Base Article - Public

2381395 - iContent password reset request


Customer would like to request the reset of the password for their icontent account.


SuccessFactors Learning Management System (LMS) - All Supported Versions


To reset the password of iContent account, please provide an approval from your end and consider the following to be noted in the approval email:
a. Approval should be in English.
b. It should clearly mention job position, email, and phone number of the approver in the signature.

Send it to the processor of your incident and we will create an intenral incident with our operations team to reset the password.

Please note that we will only send the new password to your contact IT person as mentioned in the contract.


icontent password; passowrd reset; icontent; , KBA , LOD-SF-LMS-PCM , LMS Icontent , LOD-SF-LMS , SuccessFactors Learning , How To


SAP SuccessFactors Learning all versions