2381395 - iContent password reset request

SAP Knowledge Base Article - Public

2381395 - iContent password reset request

Symptom

Customer would like to request the reset of the password for their icontent account.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

To reset the password of iContent account, please provide an approval from your end and consider the following to be noted in the approval email:
a. Approval should be in English.
b. It should clearly mention job position, email, and phone number of the approver in the signature.

Send it to the processor of your incident and we will create an intenral incident with our operations team to reset the password.

Please note that we will only send the new password to your contact IT person as mentioned in the contract.

Keywords

icontent password; passowrd reset; icontent; , KBA , LOD-SF-LMS-PCM , LMS Icontent , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions