2380990 - Dashboard Drill Down not working for columns other than zero

SAP Knowledge Base Article - Public

2380990 - Dashboard Drill Down not working for columns other than zero

Symptom

An objective or similar dashboard returns drilldown results for the category of zero objectives, but not for any of the others.

Environment

SAP SuccessFactors Dashboards 2.0

Reproducing the Issue

Click a dashboard tile to expand it.  Click on the vertical bar for any category after the leftmost one.

Cause

Drill down is affected if user name is not set as the first column in the drill down.  This is the default but it can be changed in a custom dashboard.

Resolution

Check the drill down for the column that is working.  If user name is not the first column in the drill down results, edit the dashboard so that it is, then check the other columns.

Keywords

KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , Problem

Product

SAP SuccessFactors HCM Core 1608