2380946 - Position Org Chart - The next level up shows blank

SAP Knowledge Base Article - Public

2380946 - Position Org Chart - The next level up shows blank

Symptom

The position org chart is broken. It shows a blank position when you click on level up.

Environment

Success Factors Employee Central

Reproducing the Issue

In the Position Org Chart click on ‘Up One Level’ it shows blank position. You will see that Org Chart displays corrects but Position Org Chart is broken.

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Cause

Based on the error logs it shows that the 'PositionMatrixRelationship' is attached as composite association to two different parent objects (Position and Position Type) which is wrong. The parent for this object should be Position only.

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Resolution

Remove the invalid association. In Admin Center > Configure Object Definition > Object Definition > Position Type, under Associations remove "positionMatrixRelationship One To Many Matrix Relationship For Position Composite"

Keywords

Position Position Org Chart Blank Position Association   , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , Problem

Product

SAP SuccessFactors HCM Core 1608