SAP Knowledge Base Article - Public

2380775 - Recruiting Reports - Approved date in Adhoc reports

Symptom

In Adhoc report under Table "Job requisition" and the column Approved date is expected to get the date when the requisition is actually approved(i.e the completion of the last step in the route map).

But sometimes the column will return two different dates for the same requisition . 

Environment

SuccessFactors Bizx - Recruiting Management(RCM)

Cause

Route map configured with a collaborative step and there is no exit user specified for that step

Resolution

 If the colloborative step in the Route map is not having the exit user defined,  then the first step owner open the form and send to next step should be an approve record and that is what being captured in the report , alongside with the final approval date.

This is the expected behavior for this type of route map configuration. 

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core 1608