SAP Knowledge Base Article - Public

2380588 - Intercompany Supplier Invoice not Created Automatically From Customer Invoice Document

Symptom

In the intercompany scenario, you have released the customer invoice document however intercompany supplier invoice is not created automatically.  

Reproducing the Issue

  1. Go to the Customer Invoicing work center
  2. Go to the Invoice Documents view
  3. Select the relevant Customer Invoice Document ABC
  4. Select Release button
  5. Now go to the Supplier Invoicing work center
  6. Go to the Invoice and Credit Memos view
  7. Search for Supplier Invoice created from Customer Invoice ABC
  8. No records found

Cause

You have not maintained the form template for customer invoice document for Country & Language specific. As a result, preview is not possible & system cannot generate the Output History for customer invoice document. Hence supplier invoice is not created automatically.

Resolution

You have to maintain the Form Template for Customer Invoice with Language & Country specific. Then preview & output history should be generated properly which in turn creates intercompany supplier invoice document automatically.

  1. Go to the Application and User Management work center
  2. Go to the Business Flexibility view
  3. Go to the Form Template Maintenance view
  4. Search for existing Customer Invoice form template
  5. Go to Copy & select As New Template
  6. Enter the Template Name & Template Description
  7. Enter Country & Language information
  8. Select Ok
  9. Select the newly created Customer Invoice from template
  10. Select Publish

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802