2379813 - How to Reset Onboarding Super Admin password - Onboarding

SAP Knowledge Base Article - Public

2379813 - How to Reset Onboarding Super Admin password - Onboarding

Symptom

1) How to reset the super admin password

2) I'm not able to login using my user id in super admin site 

Environment

ONB, Onboarding

Cause

You might have used wrong passowrd more than 3 times and your user id might be locked

Resolution

  1. To unlock and reset the password, please create a support ticket. Support engineer will reach out to the engineering team to unlock and reset the password.
  2. To reset the exsisting password
    1. Login using the password
    2. Click on the user name (In the right hand corner , you will have Welcome "user name" - Sign out)
    3. Once you click on the user name, My profile page will be displayed
    4. Click on Change password button
    5. update your password

Keywords

Super administrator, ONB , KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Onboarding 1608