This article provides information for Implementation Partner, Consultants, and SAP Professional Services on how to reset their account credentials.
SAP SuccessFactors Onboarding
The Onboarding Super Admin password reset and unlock is now available at SAP SuccessFactors HCM Cloud Operations Portal.
STEPS TO RESET AND UNLOCK
- Open the SAP SuccessFactors HCM Cloud Operations Portal link for Reset and Unlock of Onboarding Super Admin
- Provide the details required by the request form; and
- Click 'Submit' button once done.
- SAP Credentials is used to access the site
- The turnaround time for this type of request (Password Unlock and Reset) usually takes for 2 to 48 hours
Only SAP Professional Services, Implementation Partners, and SAP Cloud Product Support can have access to SAP SuccessFactors Onboarding Super Admin.
FOR IMPLEMENTATION PARTNERS:
SAP Cloud Product Support does not handle this type of request. Hence, please direct to above link provided.
ONBOARDING PARTNER SUPPORT KBAs:
- SAP SuccessFactors
- Onboarding Super Admin
- ONB SuperAdmin Access Request
- ONB Requests
- What is Onboarding SuperAdmin?
- How to have access to Onboarding SuperAdmin?
- SAP SuccessFactors Product Support
- SAP Professional Services
- Implementation Partners
- BizX Provisioning
- Password Reset
- Unlock Account
- Reset Account
- SAP Cloud Product Support Out of Scope
- Incorrect Password
- Password Unlock
- Forgot Password