2379784 - You Are Not Able to Delete Notes From Opportunities

SAP Knowledge Base Article - Public

2379784 - You Are Not Able to Delete Notes From Opportunities

Symptom

You are not able to delete Notes from Opportunities.

Reproducing the Issue

Prerequisite: You have added the Notes section on the Overview facet and or added the Notes facet on Opportunities.

  1. Go to the Opportunities Work Center.
  2. Open any opportunity.
  3. Go to the Overview facet > Notes section;
  4. Or: go to the Notes facet.
  5. RESULT: while you are able to write notes, you are not able to delete them.

Cause

This is expected system behaviour.

Resolution

We do not currently support deleting Notes from the Overview section or the Notes facet.

Keywords

KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1611 ; SAP LE APPL.PLATFORM 1708