2379761 - SSL Certificate-https://sftp.plateau.com

SAP Knowledge Base Article - Public

2379761 - SSL Certificate-https://sftp.plateau.com

Symptom

A certificate error is received upon accessing https://sftp.plateau.com

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

Upon https://sftp.plateau.com loading, in the URL you can notice that there is an error with the certificate.

Certificate.JPG

Cause

This is due to the certificate being updated to the new ".successfactors.com" or ".sapsf.com" domain rather than ".plateau.com"

Resolution

While it is not incorrect to use https://sftp.plateau.com, the best practice is to use https://sftp[#].successfactors.com or https://sftp[#].sapsf.com. It all depends on your SFTP DC.

Although differing URLs, they are the same endpoint.

Keywords

SFTP, Certificate, SSL , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions