SAP Knowledge Base Article - Public

2379687 - How to remove the Social Learning tab in catalog in LMS

Symptom

  • Even though the LMS is not integrated with JAM, the Social Learning tab still appears in the Catalog
  • Clicking on the Social Learning tab results in an error or blank page

Environment

  • SAP SuccessFactors
  • Learning Management System (LMS)

Reproducing the Issue

  1. Login to the LMS
  2. Navigate to the course catalog
  3. Note that there is a Social Learning tab
  4. When clicking on the tab, an error appears

Cause

  • The error occurs when JAM is not integrated with the LMS, but is enabled on the LMS side
  • If JAM is integrated with the LMS, the Social Learning tab will only display Public JAM groups, so if none are public, it will appear blank

Resolution

Disable JAM integration on the LMS side:

  1. Login as an Admin
  2. Navigate to System Admin > Configuration > System Configuration
  3. Find and open LMS_ADMIN in edit mode
  4. Search for "jamIntegrationEnabled" using your browser's search functionality
  5. Change 'true' to 'false' and save the changes

Keywords

SF SuccessFactors Success Factors LMS Learning Management System JAM Social Learning tab catalog remove disappear not appear display disable jamIntegrationEnabled , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SuccessFactors Learning 1505