2378797 - Report: Approval Role Coverage By Organization (no data populating)

SAP Knowledge Base Article - Public

2378797 - Report: Approval Role Coverage By Organization (no data populating)

Symptom

After executing the Approval Role Coverage By Organization report (with no parameters or filters) an empty csv file is generated.

In the first line you can only see the headline.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

The necessary LMS configuration is absent from the instance.

Resolution

This report will populate with data only if the following conditions are met:

  1. Organization is the default Control Entity for Approval Role (setting in System Admin -> Configuration -> Global Variables)
  2. Approving Users must have an assigned Approval Role (User Profile -> Related/More -> Approval Role)
  3. This assigned Approval Role must have control organization(s) defined (option to assign control organizations available within Approval Role section of User Record)

Once we meet all of the above conditions met the report will populate with data.

Keywords

Org; Role; Approval; data missing; LMS; Reports; CSV; Approval Role Coverage By Organization; , KBA , LOD-SF-LMS-REP , Reporting Data , How To

Product

SAP SuccessFactors Learning 1608