We have a Item with Apporval process and when external users trying to access the course from the catalog search they are able to directly start the course and approvals are not triggering for them whereas the same item triggers approvals for Internal users.
Learning Management System
As per the design all approvals are by passed for the external users, so its not possible to have apporval triggered for them.
Note: There is an enhancement request created to allow external users to undergo Approval Processes. The link to the enhancement request is https://influence.sap.com/D50146
Not triggering apporvals , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem