2377972 - LMS: Assignment Profile rules don't work when same attribute is more than once

SAP Knowledge Base Article - Public

2377972 - LMS: Assignment Profile rules don't work when same attribute is more than once

Symptom

When an assignment profile is configured to use the same attribute more than once in a rule group, user's are not selected correctly.

Environment

SAP SuccessFactors Learning - b1602 and higher

Reproducing the Issue

  1. Create/Edit Assignment Profile.
  2. Click Manage Rules.
  3. Create a rule using an attribute (ex. AlternateJobPosition).
  4. Add another rule (within the same rule group) using the same attribute.

AP RULE GROUP.jpg

Cause

The assignment profile rule group is using the same attribute more than once with the same value, which will not pull any data back.

Resolution

As of b1602 release, assignment profile rule groups will allow the same attribute to be added more than once.  Adding multiple values within a single rule will create an "OR" relationship, but adding a new rule within that rule group with the same attribute but different value will create an "AND" relationship.

The feature will not work when the same attribute is used multiple times with the same values, such as:

Assign to users:

who have alternate job code A

AND

who have alternate job code B

AND

have alternate job code C

The feature is designed to work with different values (i.e. "Is Not" and "Does Not Contain"), such as:

Alternate Job Code DOES NOT CONTAIN "ABC"

AND

Alternate Job Code is NOT EMPTY

 

 

See Also

Q1 Learning Release Documentation (b1602)

Keywords

1602, b1602, q1 release, q1 2016, b1605, 1605, q2 release, 1608, Q3 2016, ap, assgn prfl, assignmentprofile, rule, group, attribute, alternatejobposition, not matching, doesn't match, missing user, kal, kac, LRN-14938, LRN-11003 , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608