SAP Knowledge Base Article - Public

2377892 - FAQ-Training planner, button “Add Course” is not available.

Symptom

  • Users can't add course in training planner, because the button “Add Course”  is not available.

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Environment

  • Learning Management System (LMS)

Reproducing the Issue

  1. Login as a User or launch proxy for a user.
  2. Go to Links > click Training Planner
  3. Choose any training request period in the upper right dropdown.

Cause

  • The training request has been reviewed by the Training Manager
  • The training request period does not allow planning

 

Resolution

A/Verify if the TRaning Manager has already reviewed the request:

  1. Search for the training manager and proxy as him/her

  2. Links > Training Planner > My Organization Requests

  3. Verify if the training requests have been reviewed for the organization where users are not able to add course

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After the budget is reviewed, then that team's budget is locked in place until the Manager then clicks on the "X" to cancel their review

B/ Check the settings set to References - Learning - select Training Request Period

  1. Navigate to References > Learning > Training Request Period

  2. Search Training Requests period created  - Click Edit Icon

  3. Tick the checkbox for Allow Planning - Click Apply Changes

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Keywords

  • Training Planner
  • Add Course Button Training Planner
  • training planner request
, KBA , LOD-SF-LMS-TRA , LMS Training Planner , LOD-SF-LMS-COM , Commerce , How To

Product

SAP SuccessFactors Learning 1608