SAP Knowledge Base Article - Public

2377855 - Dialogue Box Blocks Side Bar

Symptom

Opening a quick create bar blocks the side bar options as e.g. Help Center:

 

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Reproducing the Issue

The issue can be reproduced with any quick create window opened on the right hand side of the screen. As an example we will take the New Lead window.

  • Go the the Work Center Sales.
  • Open the Leads View.
  • Click on New, this will open the New Lead quick create window.
  • Open the Help Center from the side bar while the New Lead window is still open.
  • The Help Center is partly hidden behind the quick create window.

Cause

 This is currently a limitation in the system. If a quick create window is opened and the side bar is opened at the same time, the side bar gets hidden by the dialogue.

Resolution

When the quick create window is opened after the side bar, the quick create window will position itself correctly.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , Product Enhancement

Product

SAP Cloud for Customer all versions