2377453 - Error message: 500 COE_GENERAL_SERVER_FAILURE for FormTemplate entity in Integration Center

SAP Knowledge Base Article - Public

2377453 - Error message: 500 COE_GENERAL_SERVER_FAILURE for FormTemplate entity in Integration Center

Symptom

Getting an error when including the field 'Overall Rating Description' in the Integration Center interface or below association directly in the query

associatedForms/formContents/pmReviewContentDetail/summarySection/overallFormRating/textRating

The error message is-

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Environment

Successfactors

Cause

Insufficient Permission to access the PM forms

Resolution

Follow below steps to resolve the error-

  1. Login to SFSF and navigate to 'Admin Center -> Manage Permission Roles'.
  2. Now select the role assigned to the user used to query this Integration Center interface/direct query and provide the user below permission and the issue will be resolved.

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Keywords

Including 'associatedForms' association returning error in Integration Center Integration Center returning error for FormTemplate interface , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

Product

SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Suite all versions