A Headline is not displaying results in subcategories of a structural dimension, e.g. lower levels of Cost Center or Organizational Unit. This may occur when descendants are specified as part of the display or when Top 5 is utilized.
SAP SuccessFactors Workforce Analytics - Headlines
This effect may be related to the ‘Minimal Sample Size’ set for the Insight. When any value other than 0 is set, the underlying query is expecting data for all nodes from the next level of cost center or org unit for all years configured in the Insight/Headline.
The short-term solution is to change the ‘Minimal Sample Size’ to 0. The other option is to select individual nodes (rather than selecting all nodes one level down) as well as a time model with data for all time periods, e.g. Last4Qtrs.
Although this is expected behaviour enhancements have been identified and included on the roadmap by Product Management.
KBA , LOD-SF-WFA , Workforce Analytics & Planning , Problem