2376884 - Mobile: Accessing exams on iPhone/Android

SAP Knowledge Base Article - Public

2376884 - Mobile: Accessing exams on iPhone/Android

Symptom

  • When accessing exam from an iPhone, an error message is displayed "Not Mobile Accessible."

Environment

  • SAP SuccessFactors HCM suite
  • Learning Management system
  • Mobile application

Reproducing the Issue

  • Attempt to access an exam object from LMS iPhone application.

Cause

  • Exams are not supported for use with Mobile devices.

Resolution

Exam objects are considered legacy features, so are not currently supported for use with Mobile.

Workaround:

https://community.successfactors.com/t5/Learning-Product-Discussions/Questionnaire-Survey-for-Mobile-Learning-Event/m-p/45900/highlight/true#M3214

  • An exam must be built within the course development software such as Captivate or Storyline or one of the many others in order for the exam or survey to be available.
    If built outside of the content itself, the content is not available to utilize within the Mobile App.

Enhancement:

https://influence.sap.com/D41761

See Also

http://help.sap.com/hr_learning for current release documentation

Keywords

SuccessFactors, Learning, LMS, iphone, mobile browser, mobile web, learning mobile, lms app, apple store, admin, adminstrator, administration, content, exams, kal, kac, Android , KBA , LOD-SF-LMS-MOB , Learning Mobile Application , LOD-SF-LMS , SuccessFactors Learning , Product Enhancement

Product

SAP SuccessFactors Learning all versions

Attachments

SuccessFactors Learning Mobile.pdf