When using the standard data source CODMKLEAIB for a report, not all the leads are displayed for the lead.
Reproducing the Issue
- Go to the work center Business Analytics.
- Select the view Design Reports.
- Open and execute the report XYZ (XYZ represents the ID of the report, which uses data source CODMKLEAIB).
Not all the Leads are displayed in the report.
This is the expected system behaviour.
All leads (including converted leads) will be shown in the data source CODMKLEAIB as long as they have a product maintained. Since this data source is based on the items of a lead, the lead will not be displayed if it doesn't contain an item.
KBA , LOD-CRM , Cloud for Customer , How To