2374913 - Manage Users:"Invalid Entry! Enter a valid email id. "

SAP Knowledge Base Article - Public

2374913 - Manage Users:"Invalid Entry! Enter a valid email id. "

Symptom

Possible causes and steps to correct the issue can be found in this article.

Reproducing the Issue

When trying change the Employee information, using the Admin Center -> Manage Users

The system return a message " Invalid Entry! Enter a valid email id. "

 

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Cause

1. The email id is in fact not valid. 

Make sure the address is following the convention. Sample: name@company.com

or 

2.  Misconfiguration

Max lenght of email field was not configured in the system data model. 

Resolution

Possible resolutions based on your configurations are:

  1. Make sure the address is following the convention. Sample: name@company.com
  2. Max length of email field was not configured in the system data model. 

If you are sure about that the Email-id is valid, please contact your partner or support team to verify. 

Keywords

 invalid email id , KBA , LOD-SF-PLT-USR , User Management , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508