SAP Knowledge Base Article - Public

2374849 - SAP BusinessObjects Cloud gives "This site can’t provide a secure connection"

Symptom

SAP BusinessObjects Cloud gives "This site can’t provide a secure connection"

Environment

  • SAP BusinessObjects Cloud 2016.19.0

Reproducing the Issue

  1. Configure Apache Reverse Proxy per "Live Data Connection to SAP HANA via Apache HTTP (Simple URLs)"
  2. Use <VirtualHost *:PORT> in Apache to use a port other than 443
  3. Connect to your SAP BusinessObjects Cloud tenant via Apache
  4. Log in
  5. Notice the error

Cause

SAP BusinessObjects Cloud makes use of the "Setting Up an Internal Access Point Landscape" functionality in SAP HANA Cloud Platform which requires port 443 to be used.

Resolution

If using a single SAP BusinessObjects Cloud tenant then use port 443

If using multiple SAP BusinessObjects Cloud tenants then:

  1. Edit your Apache conf file
  2. Use Apache "Name-based Virtual Hosts"
  3. Add DNS or HOSTS file entries for the virtual host names
  4. Access SAP BusinessObjects Cloud via the new virtual host names defined in Apache

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, reverse, proxy, apache, rp, url, 503 , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0