SAP Knowledge Base Article - Public

2374766 - Add/Remove 'Support' tab in SuccessFactors

Symptom

  • How do we add or remove the 'Support' tab that appears within the SuccessFactors UI.

Environment

  • SAP SuccessFactors HCM Cloud - Release b1608
  • Employee Central

Reproducing the Issue

  1. Login to SuccessFactors and navigate to Home or Admin Center
  2. Support tab appears on the right side of the page:

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Resolution

  • This feature is enabled/disabled via provisioning
  • Please create a support incident to have support add/remove this feature within provisioning
  • The option in provisioning to enable/disable:

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Keywords

Employee Central, EC, Support Tab , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core 1608