2374136 - Registration notifications

SAP Knowledge Base Article - Public

2374136 - Registration notifications

Symptom

- Registration notification is triggered for user when his registration status has been changed to a newly created registration status e.g. CONFIRMED ( associated with "ENROLLED" registration type)

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- first registration notification has been already triggered when user was enrolled into any scheduled offering

 

Environment

Learning Management System (LMS)

Reproducing the Issue

- Enroll user to any Scheduled offering within the system with default ENROLLED registration status (associated with ENROLLED registration type),

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- Automatic registration notification is triggered,

- change registration status of enrolled user to one created in system (also associated with ENROLLED registration type)

- automatic registration notification is triggered again.

Cause

- Described situation is expected system behaviour

- System will always send notification whenever registration status has been changed,

- despite the fact that registration notification has been already sent

- New registration status is associated with ENROLLED registration type and therefore it triggers registration notification,

- The same when you withdraw or cancell registration - notifications are always triggered

Resolution

- Expected system behaviour

Keywords

- registration status - registration type - multiple registration notifications, , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608