2373860 - Learning: Record to be Rejected since ref value for SourceID was NOT found - Skillsoft

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2373860 - Learning: Record to be Rejected since ref value for SourceID was NOT found - Skillsoft

Symptom

Skillsoft connector Records rejected with error: Record to be Rejected since ref value for SourceID was NOT found - Skillsoft

Environment

Learning Management System

Reproducing the Issue

  • Run Skillsoft connector
  • Connector succeeded, however few records are rejected with error: Record to be Rejected since ref value for SourceID was NOT found - Skillsoft

Cause

 

  • Source mismatched in connector config file for the below property
    • skillsoft.item.connector.defaultValue.item.source=
  • Example, property: skillsoft.item.connector.defaultValue.item.source=Skillsoft, however under References > Learning > Source is created with ID SKILLSOFT
  • No Source created under Admin > Reference > Learning > Source

Resolution

  • To fix the issue So either change the property to match the source ID in connector file
  • or delete the existing source and create new source with the same name given in connector file so that when connector run next time it import the skillsoft course into LMS.

Keywords

Record to be Rejected since ref value for SourceID was NOT found - Skillsoft, Skillsoft connector, Skillsoft connector error , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1608