2372801 - Cannot add multiple attachments to notification when accessed from Item

SAP Knowledge Base Article - Public

2372801 - Cannot add multiple attachments to notification when accessed from Item

Symptom

User cannot add multiple attachments to a Notification that is accessed directly from an Item.

Environment

SAP SuccessFactors Learning Management System - LMS

Reproducing the Issue

  1. LMS Admin -> Learning -> Item -> In Item page under Related click More -> Notifications
  2. Here add a new attachment.
  3. After the first attachment is added, add another. The first attachment is overwritten.

Resolution

This is standard system functionality. Only one attachment can be added here.

If more than one document needs to be added to a notification as an attachment, as a workaround, you can add them in a Zip file and attach the Zip file to the Notification.

See Also

SAP KBA 2274848 - LMS: How to Create Custom Notifications for Items

Keywords

multiple attachments; notifications; notification attachments; attachments overwritten; , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608