For some sales orders the field Created by is empty in the sales order OWL (Object Work List).
Reproducing the Issue
- Go to the Sales Orders work center.
- Select the Sales Orders view.
- You notice that in the OWL (Object Work List) for some Sales Orders the Created by field does not display any user.
The respective sales orders were created by a technical user e.g. via an interface from a third party system. Due to technical and performance related reasons it is not possible to display technical users in the Created by field in the sales orders OWL.
This is a system limitation.
KBA , SRD-CC , Cross Components , How To