2371587 - Unable to move candidate in Status Pipeline

SAP Knowledge Base Article - Public

2371587 - Unable to move candidate in Status Pipeline

Symptom

Environment

SuccessFactors BizX - Recruiting Management (RCM)

Reproducing the Issue

Recruiting Users sometime face issue in moving the candidate in the status pipeline, even though it seems all the permissions are given.

 

In the below example Candidate is in Interview Assessment Status and User wants to move the candidate to 'Stage 1'

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User tries to drag and drop the candidate to 'Stage 1' status in status pipeline, and encounters the below error.

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While if the user tries to move the candidate using Move button or Status field, he is unable find the status 'Stage 1' in options.

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 When checking in Applicant Status Configuration, user can see that all the necessary permissions are provided for the status.

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Cause

However, the issue is not because of the permissions. It is because of the validity of the status itself.

We can see that the candidate being tried to move is an Internal Candidate.

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While in Applicant Status Configuration > Options > Status is not enabled for Internal Candidate.

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This is the reason why User is not able to move candidate to the 'Stage 1' status even though he can see the status in pipeline and has all the permission.

Resolution

To resolve the problem, enable the status for Internal Candidates from Applicant Status Configuration.

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And the Candidate can be now moved successfully.

 

Keywords

Candidate Status Change candidate status Move Candidate Error Move Candidate , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions