When you download some template in a Mac device, edit and save it and after try to open this file with MS Office, you receive the error message SAP Hybris C4C: Template corrupt.
Reproducing the Issue
As an example, the file NewLeads_EN.xlsx. Please see the steps below;
Steps to Reproduce:
- Go to WoC Sales (HTML5)
- Go to tab Sales Leads
- Click in the gear icon, and select the option Import from Excel
- The template NewLeads_EN will be downloaded.
If you open and edit it in a Mac device, when you open the same file in Windows device the error message will be shown.
The Excel template in Mac is not supported , and once you download the edit it in Mac device , it will cause metadata missing, and could not be editable and usable in Windows MS Office.
This is a current system behavior.
Mac - Corrupt Template - Microsoft Excel - Excel
KBA , SRD-CC-FED , Feeds , Product Enhancement