SAP Knowledge Base Article - Public

2370703 - Unable to Edit Output Settings for Sales Quotes

Symptom

The option to Edit Output Settings is not appearing inside the Sales Quotes

Reproducing the Issue

  1. Go to Sales work center
  2. Select the Sales Quote view
  3. Search for the Sales Quote ABC
  4. Open it and click in the Actions button
  5. The option Edit Output Settings will not appear

Cause

The Sales Quote ABC has customized Document Type Direct Customer Acceptance.

The Sales Quotes with this Document Type are not output relevant; therefore Edit Output Settings cannot be seen.

Resolution

  1. Go to Business Configuration work center.
  2. Select the Implementation Projects view.
  3. Click in Open Activity List button.
  4. Search and open the Activity Sales Quote.
  5. Click in Maintain Document Types.
  6. Search for the customized Document Type.
  7. Uncheck the box Direct Customer Acceptance.
  8. Select the Save button.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708