SAP Knowledge Base Article - Public

2370059 - How to use the Indirect Employees and Sub Organization filters in Employees Assign Learning dialog in the LMS

Symptom

  • This KBA covers how to use the Indirect Employees and Sub Organization filters in Employees Assign Learning dialog in the LMS

Environment

  • SAP SuccessFactors
  • Learning Management System (LMS)

Reproducing the Issue

  1. Login to the LMS as a Supervisor that supervises Employees that are also supervisors
  2. Navigate to the "Employees" tab
  3. Click the "Assign Learning" link in the right side menu
  4. Click the "plus" next to Employees
  5. Note the checkboxes for "Indirect Employees" and "Sub Organizations"
  6. Checking and unchecking the boxes without any search terms in the top row search boxes does not seem to do anything in regards to the search results
    1.  AssignLearning.png

Cause

  • The Indirect Employees and Sub Organization check boxes are filter for the "Supervisor" search box and "Organization" search box, not the Employee search results if the search boxes are left blank
  • Adding a search term to Supervisor will allow you to filter on whether or not you want to return the Indirect Employees of that Supervisor
  • Adding a search term to the Organization will allow you to filter on whether or not you wish to return sub-organizations of that Organization

Resolution

  1. The layout of the search filters is directly under the Search Box it is meant to filter
  2. For example, say my user "Carly Thomas" is a Supervisor of employee "Boba Fett" and "Boba Fett" is a supervisor of "Ben Kenobe"
  3. Logged in as Carly Thomas, my initial search results will return both Boba Fett and Ben Kenobe
    1. IndirectChecked.png
  4. If Carly Thomas is added into the Supervisor Search box and "Indirect Employees" is checked, both Boba Fett and Ben Kenobe would be returned
  5. Ben Kenobe is an Indirect Employee of Carly Thomas via Boba Fett
  6. If "Indirect Employees" is UNchecked, only Boba Fett is returned and Ben Kenobe is filtered out
    1. IndirectUNchecked.png

 

Keywords

SF SuccessFactors Success Factors Learning Management System LMS Assign learning indirect employee emp sub organization sub-organization suborganization filter search box dialog window supervisor link LRN-10552 , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors Learning 1608