SAP Knowledge Base Article - Public

2369963 - Thumbnail image for Survey or Learning Item not visible in Learning Plan

Symptom

Customer has updated the thumbnail image in LMS Admin for Questionnaire Surveys along with the other entities, however, the thumbnail image for Surveys is not displayed in Learning Plan on User side.

Thumbnail1.png

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

  • Go to the Learning Administration
  • Navigate to System Admin > Configuration > System Configuration
  • Select the LMS_ADMIN and edit it
  • Search for ‘showItemThumbnailPhotosGlobally’

settings.png

  • Change it to true (showItemThumbnailPhotosGlobally=true)
  • Click on Apply changes
  • Check Learning plan and thumbnail should now display correctly.

Thumbnail2.png

Keywords

Thumbnail; Image; Icon; showItemThumbnailPhotosGlobally; , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions