2369552 - How to report on user exam scores in the Learning Management System (LMS)

SAP Knowledge Base Article - Public

2369552 - How to report on user exam scores in the Learning Management System (LMS)


  • This KBA covers how to report on User Exam Scores in the LMS


  • SAP SuccessFactors
  • Learning Management System (LMS)

Reproducing the Issue

  • Users complete exams successfully with a pass or failure
  • How do I report on that data?


  • Different types of exams are recorded differently in the database, therefore there are different reports to report on the multiple exam types


Important Notes:

  • These reports are the standard (system) reports available out of box in the LMS
  • If different data reporting is needed, this would require report customization that falls outside the scope of Support
  • Additional assistance for customization can be obtained from Professional Services or the SuccessFactors Community

Score Summary report

  • Returns details on AICC and SCORM content objects only
  • Object must be completed to appear on the report
  • Exams should have the "Record Learning Event when Exam Passed" option checked

User Exam Data

  • Returns Exam and/or details by Exam or User
  • Can break down user's performance per question or objective
  • Includes external Exams

Exam Objects

  • Returns exam metadata per exam
  • Includes Objectives and Questions of the exam
  • Includes Scoring Data and Analysis Actions


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