SAP Knowledge Base Article - Public

2369134 - Suggested Successors on SOC v12

Symptom

Suggested successors list doesn't show on SOC v12

Environment

SuccessFactors BIZX: Succession & Development

Reproducing the Issue

1: Go to Succession Org Chart v12

2: Search for any Position and click on 'Add Successors'

No_Suggested_successors_SOCv12.png

3:  When user clicks on “Add Successors” on the SOC, open up the nomination form to search users. Underneath the search button display a section of recommended Successors, as below:

Suggested_successors.png

Resolution

Suggesed successors is not supported by JDM 1.0 i.e. customer should have JDM 2.0 enabled then only Suggested/Recommended successors will show on SOC v12.

 

There is already an open enhancement (CDP-4384) to support Suggested successors for JDM 1.0 but the release date of this enhancement request is not yet confirmed by our engineering team.

 

Keywords

Suggested successors on SOC v12 Recommended successors , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Product Enhancement

Product

SAP SuccessFactors HCM Core 1608