SAP Knowledge Base Article - Public

2367763 - When creating a New Delegation The System Does Not Show Any Employees

Symptom

When creating a new delegation, the value selection for the field Delegate does not show any information, although the work center Employees is assigned to the User.

Reproducing the Issue

  1. Go to the work center People.
  2. Select the view Delegates.
  3. Click on the New button.
  4. Click on the Value Selection in the field Delegate.

The system will not show any Employees in the value selection.

Cause

The Employees do not have any Business Roles assigned.

 

Resolution

Only Employees with Business Roles assigned to them will be shown here.

 

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP HYBRIS C4C CORE all versions