2367750 - Third party Sales Order Fulfillment status being changed from External to Internal automatically.

SAP Knowledge Base Article - Public

2367750 - Third party Sales Order Fulfillment status being changed from External to Internal automatically.

Symptom

Third party Sales Order Fulfillment category being changed from External to Internal automatically.

Reproducing the Issue

  1. Go to the Sales Orders Work Center
  2. Go to the View Sales Orders
  3. Find & Select Sales Order  XYZ which is in status In Preparation and Fulfillment status as External
  4. Click on Go
  5. Edit the Sales Order XYZ
  6. Click on View All
  7. Navigate to Items tab
  8. Click on Add Row
  9. Enter the Line Item and relevant fields
  10. Click on Enter
  11. Check the Fulfillment status of  previous Line Item

Whenever a third party Sales Order with already existing Line item created as Fulfillment as External and saved in  In preparation status, When you try adding a 2nd line item system automatically changes from External to Internal.
This change applies to previous immediate line item, though the Fulfillment is maintained as  External earlier.

Cause

When we add an item the availability is determined at that instant itself.
As long as the Sales Order is  In Preparation and when you save the Sales Order with  In Preparation status.

  1. Go to the Sales Orders Work Center
  2. Go to the View Sales Orders
  3. Find & Select Sales Order  XYZ which is in status  In Preparation and Fulfillment status as External
  4. Click on Go
  5. Edit the Sales Order XYZ
  6. Click on View All
  7. Navigate to Items tab
  8. Select the relevant Item
  9. Under Details , Navigate to Sub tab Confirmation Schedules

The ATP type will be Non- Binding Confirmation, which means that no reservation has been done for this item.
Therefore whenever we add a new item or do any update to the existing item then ATP check is run on all the items with ATP type Non-Binding and it will result in determining the best possible result which is always internal if internal is available.

Resolution

To avoid this behaviour:

User can assign the fulfillment category and supplier from the Assign source of supply button. When the user does that then both the fulfillment and Supplier are determined by the user and it will not change on adding new item or modifying the existing one.

Iif the Sales Order is released then this will not happen because once the Sales Order is released, the Customer Demand will be generated and the reservation for the item will be done. When we add new item ATP check will not run on items having ATP type Reservation.

Keywords

KBA , AP-LDM , Location Data Management , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711