2365399 - Target Value Missing in KPI

SAP Knowledge Base Article - Public

2365399 - Target Value Missing in KPI

Symptom

You have created the KPI ABC and maintained a target value. However when you preview the KPI, the target is shown as 0.

Reproducing the Issue

  1. Go to the work center Business Analytics, view Design KPIs.
  2. Search for the KPI ABC and click on Preview.
  3. The Target shows 0.
  4. Open the report that you used for this KPI in the Design Reports view.
  5. Here you see the correct target value.

Cause

The Actual and Target values can only be compared when the value type of both is the same. In this case, the value types differ, for example the actual value is of type Integer while the target value is of type Quantity. The system thus ommits the target value and diplays it as 0.

Resolution

This is the correct behaviour. Please maintain the KPI references in such a way that the actual and target values refer to the same type of values.

Keywords

KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711