2365194 - Recruiting - No text visible in YouCalc Widget / Recruiting Dashboard

SAP Knowledge Base Article - Public

2365194 - Recruiting - No text visible in YouCalc Widget / Recruiting Dashboard

Symptom

Recruiting YouCalc Widget not displaying any text only the requisition count.

YouCalc1.JPG

Environment

SuccessFactors Recruiting Management - All Versions

Cause

Recruiting Dashboard is not Updated or Standard Version is not being used.

Resolution

We recommend customers to use the Standard Model because it will have the latest changes and also gets auto updated (6 days ) if there are any changes to the model.
 

To resolve this issue, please download the latest model from Success Store and upload it as a custom model to get the latest changes.

Steps to enable Standard Model:

1. Navigate to Admin center > Manage Dashboards > Manage Standard Dashboards and Youcalc Files

YouCalc2.JPG


2. Disable Recruiting Metric Bar;

YouCalc3.JPG

3. Click on Add from Success Store
4. Select the Recruiting widget in the list of models

YouCalc4.JPG


5. Click on Add to Instance to add it to the instance
6. In the following edit screen, Click save to save the changes

YouCalc5.JPG

7. Go back to Recruiting and Confirm that YouCalc is now working as expected:

YouCalc6.JPG

 

Keywords

KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions