2364294 - Error when trying to disable or delete background image in Configure People Profile

SAP Knowledge Base Article - Public

2364294 - Error when trying to disable or delete background image in Configure People Profile

Symptom

  • 'Error occurred' message when trying to to disable or delete background image in Configure People Profile

Environment

  • All HCM versions

Reproducing the Issue

     1.   Go to Admin Center > Configfure People Profile > General Settings > Manage background image library

     2.   Click Disable/Delete on an image and click Save

     3.   The system shows the following error

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Cause

  • The option "Enable Public Profile" is not enabled in Provisioning.

Resolution

  • Enable the option "Enable Public Profile" in provisioning or create a ticket with CS to have the option enabled.

Keywords

KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508