2364159 - Cannot delete WFA role due to template set

SAP Knowledge Base Article - Public

2364159 - Cannot delete WFA role due to template set

Symptom

A Workforce Analytics role gives the following error when attempting to delete: "This role cannot be deleted because it still has template set [name of the role] attached."

Environment

SAP SuccessFactors Workforce Analytics

Cause

This refers to the measure templates, the pages automatically generated when you select a measure.  One template is Input Analysis View for instance.

A template set is a set of variants that appear for a role instead of the default templates.  Each set is linked to one role, and takes some effort to create so it will not allow the role to be deleted until the set itself is deliberately removed.

Resolution

Templates are accessible only by SuccessFactors staff at present, so contact customer support or your account team for assistance deleting the template sets to allow their roles to be deleted.

Keywords

KBA , LOD-SF-WFA , Workforce Analytics & Planning , Problem

Product

SAP SuccessFactors Workforce Analytics 1605