2363599 - SCR - Software Change Request for Onboarding - Onboarding

SAP Knowledge Base Article - Public

2363599 - SCR - Software Change Request for Onboarding - Onboarding


  • Would like a change in Onboarding
  • Changes supported by Cloud Support
  • What is needed to make a change to a panel (text, buttons, links, etc)
  • How do I make the changes myself?
  • Do I have to pay for changes?


  • Onboarding


  • Please open an SAP Support ticket for all change request (small/minor/major)
  • Please make sure to provide the following information:
    • Customer ID
    • Panel where you would like changes to be made
    • Screenshot of Panel with marked up changes being requested
    • Any additional information that would assist in the the delay of processing your request
  • Costs
    • Depending on what is being request, if it is a smaller change Cloud Support maybe able to complete
    • If you are able to make the changes yourself Cloud Support will provide guidance on how to make the change
    • For major/complex changes, you will need to work with Professional Services team.
      • Cloud Support will send your request to Sales who will provide you with an SOW and may contact you for clarification 
  • Turnaround Time
    • Varies based on request



  • Onboarding
  • Change request
  • Panel changes
  • Veribage / Text Change
, KBA , LOD-SF-OBD , Onboarding , How To


SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608