Guide me Mode not available to Admins.
SuccessFactors Learning Management
Reproducing the Issue
When an Admin tries to use the Guide me Mode, the option is not available.
Guide me Mode is not enabled.
Enable Guide me Mode on Global Variables:
- Navigate to System Admin > Configuration > Global Variables;
- Mark checkbox for 'Enable Guide Me Mode'.
After this, the Admin should enable the Guide me Mode on his Preferences:
- Admin clicks on the Gear icon (Preferences) on the top right corner of LMS;
- Under the section 'General Settings' admin marks checkbox 'Enable Guide Me Mode'.
For admin to be able to use the Guide me Mode for the first time, he needs to go to the Home screen, on Quick Links, moves the mouse over a quick link group that has the title with dashed underline and on the window that opens click on 'Use Guided Mode' button.
This procedure will enable the 'Light Bulb' icon that could be used anytime by the admin, by just clicking on this icon.
Please review below an screenshot with this information.
Guide me mode Light Bulb icon Admin Guide Mode , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem