2362673 - Error: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

SAP Knowledge Base Article - Public

2362673 - Error: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

Symptom

  • Attemting to view a Lumira Story in SAP BusinessIntelligence Platform results in the error:

 

Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

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Environment

  • Lumira Desktop 1.31
  • SAP Lumira, server for BI Platform 1.31
  • SAP BusinessObjects Business Intelligence Platform 4.1, SP 7

Reproducing the Issue

  • User1 publishes a Lumira Document to BI Platform
  • User1 can view the Lumira Document.
  • User2 logs in, but receives the error.

Cause

  • This is not a Lumira error as such.
  • The error is originating on the BI Platform and is typically caused by the user not having sufficient rights, authentication or permissions.

Resolution

 

Keywords

FWB00008 bip LS4BIP , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV , SAP Lumira Server , BI-LUM-OD , SAP Lumira Cloud , Problem

Product

SAP Lumira, desktop edition 1.0