SAP Knowledge Base Article - Public

2362230 - Search Results Link Disappears SuccessFactors Learning

Symptom

The search results link may disappear after editing a record

Environment

SucessFactors Learning

Reproducing the Issue

  • There are several ways to see this issue with different types of records, such as users or items
  • This is just one example of editing an item to inactivate it
  1. Run a search for items
  2. Select an item to edit
  3. At the top of the item record there will be a link to go back to the search results
  4. Edit the item and choose to make it inactive
  5. Now the search results button will no longer appear

Cause

  • For some changes the snapshot of search results will no longer be valid
  • The link is removed because if it was there it would return unexpected results once one of the records is fundamentally changed

Resolution

This is expected behaviour

See Also

Another KBA describes a similar issue when selecting Launch Proxy for a user, 2291281

 

Keywords

LMS, disappear, display removed , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions