2362229 - You are not Able to Convert an Individual Customer/Contact to Employee

SAP Knowledge Base Article - Public

2362229 - You are not Able to Convert an Individual Customer/Contact to Employee

Symptom

You are not able to convert an Individual Customer/Contact to Employee.

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Individual Customers or Contacts view.
  3. Open any Individual Customer or Contact.
  4. There is no possiblity to convert them to Employee.

Cause

In current release of SAP Hybris Cloud for Customer it is not possible to convert an Individual Customer/Contact to Employee. This is the designed behavior.

Resolution

You can submit your business case to Ideas Place https://ideas.sap.com/ct/s.bix?c={9B817197-CA6E-4504-A5D6-4C17D9996E52}.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711