2361872 - Terminate and Rehire A User On the Same Effective Date

Symptom

Employee status remains inactive when employee is terminated and rehired on the same effective date.

Terminate and Rehire A User On the Same Effective Date

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite
Employee Central

Reproducing the Issue

Please check user job history if the user was terminated on same effective start date as he was rehired on. Then on the next date the employee will remain inactive unless HRIS synchronization job picks up the change.

Cause

Issue with Terminating and Rehiring an employee on the same day is not a good practice because Employee Central is an effective dated system.
There are 3 process we need to understand:
1. Termination process
2. Rehire process
3. Termination and rehire process on the same effective date.

1. Termination Process
We terminate an employee on 1st September, 2016. His status will remain active in Employee Central and Employee Profile (User Data File) on this date as it is his last working day.
Next day i.e. 2nd September his status in Employee Central will become Terminated/ inactive and a Termination Record will be created in his Job History.
When the daily HRIS sync occurs on the 2nd September, this inactive status will flow to Employee Profile (User Data File)

2. Rehire Process
We rehire an employee on 1st September, 2016. His status will become active immediately both in Employee Central and Employee Profile (User Data File).

3. Now let’s go through the process steps which takes place when we try to do rehire a terminated employee on the same date.
We terminate an employee on 1st September, 2016. His status will remain active in Employee Central and Employee Profile (User Data File) on this date as it is his last working day.
The user will be active in the system until the 2nd September, when his Termination Job History record is effective.
Therefore the user cannot be rehired until the 2nd September as he is not inactive until this date.

Resolution

Below is the recommended procedure to Terminate and Rehire a user, so they remain active the entire time:

1st September: Terminated – Employee Status Active
2nd September: Terminated – Employee Status Inactive
3rd September: Rehire – Employee Status Active.

Example:

You terminate a user with date D1, it will create a termination record in job history with date D1+1. View: 2341377 - Termination date and record effective date (unequal)

User Terminate VIA MSS or Import:2511979 - Employee Central: How do I Terminate employees via Import? or Manager only from Via Take action - MSS

Then you can rehire the user with date “D1+1”, in which case, it will add rehire record in job history with same date but sequence 2.

Rehire Inactive:2424358 - Rehire Inactive Employee with New Employment or 2543912 - Rehire employees and Use this Match Features in Employee Central

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Implementing and Managing the Employment Lifecycle (from Hiring to Termination)

Chapter: Creating the Hire/Rehire Configuration Object or Creating the Employment Settings Configuration Object or Optional: Prohibiting Change of Legal Entity in Any Employment

Keywords

SuccessFactors, Employee Central, EC, same day transaction, Termination, Rehire, Terminate and Rehire A User On the Same Effective Date , KBA , LOD-SF-EC-TER , Termination Details , Problem

Product

SAP SuccessFactors Employee Central all versions