2361729 - Learning Plan Items Locked

SAP Knowledge Base Article - Public

2361729 - Learning Plan Items Locked

Symptom

User is unable to access any of his courses on his learning plan. Each show "Locked Out." 

Reproducing the Issue

Example on user side of the problem:

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Cause

The "User has access to the online items" option is not enabled:

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Resolution

Go to the profile of the user with the problem, then in the "More" section click on "Online Status" and activate the checkbox "User has access to the online items" and then click on "Apply Changes":

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DB Tip: This value is stored in the PA_STUDENT table on the HAS_ACCESS column (the default value is 'Y').

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608