The user is unable to access any of the courses from the learning plan, they show "LOCKED OUT".
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
Example of the problem on the user side:
The "User has access to the online items" option is not enabled:
In the LMS admin side:
- Go to the profile of the user with the problem > Then in the "More" section click on "Online Status" and activate the checkbox "User has access to the online items" > Click on "Apply Changes".
DB Tip: This value is stored in the PA_STUDENT table on the HAS_ACCESS column (the default value is 'Y').
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