2361157 - How Does the Mute Function in Group Content Section Work?

SAP Knowledge Base Article - Public

2361157 - How Does the Mute Function in Group Content Section Work?

Symptom

When I update some excel file to my group content, then despite of mute mode on, I am still receiving notiffication related to that file - all comments, likes and uploads of new version of file as well - is this normal behaviour? 

Resolution

When you mute a document, all future conversations about that document will not appear at the top of your home feed.

If someone explicitly notifies you using @-mention when they post a comment about a document, you will always get a notification in your SAP Jam notification inbox.

For more details, please see our user guide at help.sap.com

Keywords

KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions